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In our clients' own words

The success of our clients is what speaks volumes for us

When our clients are successful, we know that we've succeeded in our mission.

Chris led a very strong team in a very turbulent market place with huge success. His support and leadership qualities drove staff moral and self belief that we could achieve goals as a UKI team.' With this in mind we hit record success and gained market share.

A Edwards, D-Link UKI

Samuel Hoff

Patti Engineering

Industry: Engineering

Samuel Hoff, Executive Vice President of Sales and Marketing for Patti Engineering, talks about how his company’s sales more than doubled after Sandler sales training. “In 2007, we were a bunch of really good engineers and really bad salespeople; now we’re the same good engineers but we’re a lot smarter about the sales process.” In 2007 the company did a little less than $3 million in business and spent $1.10 for every dollar it made. Last year it did $7.5 million in business and spent 88¢ for every dollar it made. “My personal income is seven times what it was in 2007,” says Hoff. “That’s living proof of the success of Sandler.”

Chis managed a wide range of clients with great success as well as a large sales team of mixed ability. He managed those in his team well, making sure that he got the maximum value from them as well as adding considerable value back to them with his coaching and management style. Chris was able to operate with C level clients and was an effective and engaging operator and team mate. He also had a great sense of humour and fun which made him a popular member of the team

M Kenyon, IBM

Ken Harris

Health o meter

Industry: Healthcare

Ken Harris is Vice President of Sales and Marketing for Health o meter, which manufactures devices for the medical community. He describes his history with Sandler, which spans 15 years and four companies. “Sandler is the one process I’ve seen that puts customer behaviors and salespeople behaviors together to help the customer in a way that ends up helping the company.” Harris uses a sports analogy to describe the impact of a great system, whether in college sports or sales training: “In a college team, turnover is every four years by definition, yet dynasties exist because they have good systems. Sales is also a skill set that needs to be constantly honed and, for me, Sandler is the only method that provides that level of consistent and intimate training.”

This Review is for Chris Davies- Managing Director of Sandler Training. I wanted to say that Chris has been and still is delightful to work with, funny, accommodating, welcoming and always smiling. He has helped our Sales team to get more out of prospecting and has given us methods to close more sales. I thoroughly enjoy being part of the President's Club every Tuesday mornings, my confidence during sales meetings has vastly improved since I started working with Chris a year ago and my sales pipeline and revenue have definitely increased. I would suggest to any company who is struggling to get the best out of their sales team to work with Chris as he is full of helpful tips and methods to increase productivity. Also, they would enjoy freshly baked toast and coffee every time they meet with him.

Emilie Barlow, Document Logistix

Roy Cook

Merrill Lynch

Industry: Financial Planning

Roy Cook, who works with Merrill Lynch to help clients strategize their retirement plans, explains his mindset when he started Sandler training. “When I was introduced to Sandler I didn’t think I had any problems,” he says. He did have problems, though, including the lack of a systematic approach to generating new business. “Sandler has a very logical, very cerebral approach to sales. I saw more than 20 percent growth in my business year after year. Some of that I attribute to the market, but a lot of it I attribute to the Sandler process, with me implementing it and working more efficiently.”

I am currently an administrator in a company called Paperklip, however recently the MD of our company decided that she needed a more advanced sales department in order to further develop the business. As we are currently a small outfit, we were not really in a position to employ someone already trained to adopt this role! Luckily she stumbled upon Chris who began to teach her about the Sandler technique and eventually I was asked to attend also. I have now been on the course for a few months and can honestly say that the knowledge I have gained already is astounding. A lot of the material can also be practiced and transferred into day to day life, which is something I didn't really expect when I started. The courses are held at Chris's house which is a spacious ex church (I think?!?) in Ridgemont. There is plenty of room but at the same time the group size is fairly small which allows any questions to be answered and also allows for a lot of participation from all the members. Chris himself is a very lovable character. He is not the most PC person you will ever meet but that adds to the value for me! He has had much experience in all aspects of sales, so you end up hearing true stories, with actual emotion, that really helps when you are feeling the same way. Probably the most important thing that I will take away from the course is a technique called reversing. It basically entails a simple set of phrases, that when used correctly, can allow you to gain much information whilst being asked uncomfortable questions, without seeming rude or impolite. All in all Tuesdays are probably now up there with Friday's in the best day of the week table! A lovely atmosphere that allows you to share all business problems with a group of true professionals that share the same aim of wanting to succeed in a tough climate.

Dan Taylor Paperklip

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